Legal access follows local rules
Our Legal position is simple: access depends on local law, your account details must be accurate, and payment activity must match the account holder. We may ask you to complete phone verification before account access or before a withdrawal is processed. DANA, OVO, GoPay and QRIS
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can appear as payment context, while bank transfer and virtual account records may require a matching name and reference. We keep the applicable policy wording available through the account area, and you can ask us to clarify a clause before continuing. If your location or eligibility
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changes, we may pause access while the relevant rule is checked. We do not describe access as available everywhere; it is provided where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.